Home / Services / AI Voice Agent
AI AgentA natural-sounding voice on inbound and outbound calls — it qualifies the caller, books or escalates, and logs the outcome to your CRM, with a clean handoff to a human when it matters.
For trades, clinics and service businesses, the phone is the front door. But calls arrive in bunches, after hours, and in the middle of a job — and a call that rings out is a caller who dials the next name on the list.
The goal is not fewer calls. It is that every call is answered, qualified and recorded the same way.
The same agent answers the phone when customers call and works your list when you need to reach out.
Picks up in seconds, day or night, with your greeting.
Listens for the job, the location and the urgency.
Asks your questions and handles interruptions.
Offers real slots or transfers to a person.
Summary, outcome and next step written to the CRM.
Calls new and older leads from your CRM in order.
Tells a person from a machine and acts accordingly.
Runs the same questions a good rep would.
Finds a time and confirms it on the line.
Schedules polite retries for anyone it missed.
Everything the agent says is drawn from the knowledge base you approve.
Answers every call with your greeting, then guides the caller to the right outcome without a phone tree.
Works new enquiries and older leads by phone, so follow-up stops depending on a free afternoon.
Speaks in a calm, human tone and lets callers interrupt, the way a real conversation works.
Asks your questions by voice, adapts to the answers, and records fit, urgency and timeline.
Warm-transfers to the right person when the caller asks or your rules say a human should take it.
Knows the difference between a person and a machine, so it does not talk over an answering machine.
Writes a short summary and the outcome to the CRM, with a recording link where you use one.
Reads real availability and books the appointment while the caller is still on the line.
Never invents pricing, policies or availability — it answers only from your approved content.
The voice agent removes the busywork of answering and note-taking. It does not take over judgement, advice or anything that commits you.
When a caller asks something outside the approved knowledge base, the agent says it will have someone follow up — and flags the right person instead of guessing.
The AI Voice Agent covers the phone channel across the journey — answering, qualifying, following up and booking — then hands off for the sale.
Ads, search and social.
Calls, forms and messages.
The agent answers the call.
Asked and scored by voice.
Summary and outcome logged.
Outbound retries on a plan.
Booked while on the line.
Your rep closes.
Old leads called again.
What produced revenue.
The voice agent sits on top of the tools you already run. Common connections include Twilio for telephony, GoHighLevel and HubSpot for the CRM, Calendly and Google Calendar for booking, and OpenAI or Anthropic for the language layer — by native integration where one exists, and via API or webhook where it does not.
Because voice depends on your provider and number, we confirm what is possible before you commit rather than after. Where a direct connection is missing, an automation layer such as n8n, Make or Zapier often bridges the gap.
Share a few details and we will show where calls go unanswered today — and what the voice agent would handle first.
The fastest way in: answer six short questions and we will map your lead journey, find the biggest leak and show the fastest automation win — before we ever get on a call.
Free strategy call · No commitment · We reply by email
Book a free AI strategy call and we will map the AI Voice Agent against your real call volume and hours.