AI Receptionist
Answers every call and message, captures details and routes to the right person.
Learn more →
AI Sales & Business Automation Systems
AI agents that capture, qualify, follow up with and convert your leads.
We build AI sales agents, AI voice agents, CRM automation, email/SMS follow-up and marketing systems for service businesses, professional firms and online businesses.
AI Sales Agents
AI Voice Agents
CRM & Follow-Up Automation
4.9/5 rating
1,200+ reviews
8+ years experience
500+ clients
The leak in every pipeline
Most leads don’t say no. They get ignored.
Speed decides who wins the job. When an enquiry lands after hours, the phone rings while your team is on site, or follow-up depends on someone remembering to circle back, the lead quietly buys from someone else.
- Enquiries answered hours later, not minutes later.
- Missed calls that never get a callback.
- Follow-up that stops after one attempt.
- CRM records half-filled and never updated.
- No idea which channel actually produced the sale.
Lead timeline — what the system does automatically
- 10:32 AM — Facebook Lead Ad submitted
- 10:32 AM — AI SMS sent (under 60 seconds)
- 10:34 AM — Lead replied — answered qualifying questions
- 10:35 AM — Qualified — service area and urgency confirmed
- 10:36 AM — Appointment offered from live calendar
- 10:41 AM — Booked — confirmation + reminder scheduled
- 10:41 AM — CRM updated, owner notified, source recorded
Illustrative example of a system flow. Your sequence is built around your business.
What we build
Eight AI agents, one connected system
Each agent handles one job in the journey — and passes clean, structured data to the next.
AI Sales Agent
Qualifies inbound leads and moves them toward a booked call or purchase.
Learn more →AI Qualification Agent
Scores and routes leads by fit, budget and urgency.
Learn more →AI Appointment Setter
Turns interest into a confirmed slot on your calendar.
Learn more →AI Customer Support Agent
Resolves routine questions and keeps customers updated.
Learn more →AI Reactivation Agent
Re-opens dormant leads and past customers.
Learn more →AI Follow-Up Agent
Runs multi-channel follow-up until a decision or a stop.
Learn more →AI Internal Assistant
Answers team questions and automates internal admin.
Learn more →
AI Sales Agent
Reply while the lead is still interested
Your sales agent starts the conversation the moment a lead arrives — asking the right qualifying questions, answering common objections from your approved knowledge base, and handing a warm, briefed conversation to a human at the right moment.
- Instant first response on every channel.
- Structured qualification, every time.
- Objection handling from approved content only.
- Clean hand-off to a person when it matters.
Before I book you in — what are you hoping to fix first: more booked jobs, or faster response times?
Faster response. We lose people after hours.
That’s usually a 24/7 reception layer. I’ll note it for your call. Thursday 9:00 AM works?
AI Voice Agent
Never miss another call
When no one can pick up, your AI voice agent answers in your name, captures the details, handles the basics and books the job — then logs everything so nothing depends on a voicemail nobody hears.
- Answers and qualifies calls 24/7.
- Books straight into your live calendar.
- Routes urgent or complex calls to a human.
- Full transcript and summary in your CRM.
Missed call — recovered
- 2:14 PM — Inbound call not answered
- 2:14 PM — AI voice agent answers and greets
- 2:16 PM — Job type, address and urgency captured
- 2:17 PM — Slot offered and confirmed
- 2:17 PM — Transcript + summary saved to CRM
Illustrative example. Voice availability and routing depend on your phone setup.
Lead Follow-Up
Follow-up that never forgets
Most deals are won in the follow-up, not the first message. Your follow-up agent runs a clear, respectful sequence across email and SMS, stopping instantly when a lead replies, books or opts out.
- Multi-step sequences by stage and intent.
- Automatic stop on reply, booking or opt-out.
- Owner notified on high-intent responses.
- Every step logged on the lead timeline.
Hi Taylor — still looking for a 2-bed downtown? I can send today’s matches.
No rush — want me to hold your search and text only new listings?
Yes please, just new listings under 450k.
Done — I’ve noted that and let the team know.
CRM Automation
A CRM that fills itself in
Every lead, call, message and appointment lands on a clean record with source, timeline and next action. Your team stops doing data entry and starts working a pipeline they can trust.
- Auto-created, de-duplicated leads.
- Source, campaign and timeline on every record.
- Stage changes driven by real events.
- Consistent fields your reporting can rely on.
Lead record
- Name
- Marcus Reyes
- Source
- Google Ads · summer-drain-offer
- Status
- Qualified
- Temperature
- Hot
- Next action
- Discovery call — Thu 9:00 AM
- Last activity
- Booked from live calendar
Illustrative record. Fields adapt to your pipeline.
Email & SMS Follow-Up
Right message, right channel, right time
Some leads want a text. Others want an email with details. The system picks the channel that fits the moment and keeps every message consistent with your brand and your offers.
- Email and SMS together, not instead of each other.
- Templates with your tone and approved offers.
- Appointment reminders that cut no-shows.
- Clear opt-out handling on every channel.
Channels, in order
- SMS — first touch within minutes
- Email — details, proof and next step
- SMS — reminder before the appointment
- Email — proposal or quote follow-up
- Either — reactivation after inactivity
Marketing Attribution
Know which ad actually paid
Every lead carries its source — UTM parameters, click IDs, landing page and campaign — from first touch to closed sale. You stop guessing which channel earns budget and which just earns clicks.
- First-touch and last-touch captured automatically.
- Source attached to every lead and sale.
- Spend and cost-per-lead in one view.
- Honest reporting, no inflated numbers.
Source performance
- Google Ads
- 14 leads · 2 won
- 22 leads · 1 won
- Organic
- 9 leads · 3 won
- Referral
- 4 leads · 1 won
Illustrative demo data — not a client result.
Admin Dashboard
One place to see the whole journey
Leads, pipeline, sequences, agents and analytics in a single dashboard. See what came in, what’s hot, what’s booked and what needs a human — without opening five tabs.
- Leads, pipeline and lead detail with full timeline.
- Sequence and agent configuration.
- Funnel and revenue-by-source reporting.
- Built on the same data your agents write to.
Today at a glance
New leads
23
Booked
7
Hot leads
9
Cost per lead
$18
Illustrative demo data — connect your backend to see live leads.
Industries
Built around how your industry sells
The same connected system, tuned to the questions, objections and timelines of your market.
Home Services
HVAC, plumbing, roofing, landscaping, cleaning, pest control, solar and more.
Healthcare & Wellness
Dental, med spa, chiropractic, physical therapy, dermatology and clinics.
Real Estate
Realtors, property management, mortgage brokers and home builders.
Automotive
Auto repair, dealerships, detailing and collision centers.
Professional Services
Law firms, accounting, consulting, agencies and financial advisors.
Coaching & Online
Coaches, course creators, consultants and fitness businesses.
Workflow examples
Systems we can deploy for you
A few representative workflows. Browse the full library in the workflow hub.
Missed-Call Text-Back
Every unanswered call gets an instant text and a chance to book.
Speed-to-Lead SMS
First response in under a minute, before the lead shops around.
Facebook Lead Follow-Up
New ad leads qualified and booked by your AI agent automatically.
Appointment Reminders
Confirmation and reminder sequence that reduces no-shows.
Review Request Automation
Ask happy customers for reviews at the right moment.
Dead-Lead Reactivation
Wake up old pipeline with value-first outreach.
Case Studies
Honest results, not invented numbers
We publish case studies only when a client agrees and the numbers are real. Until then, we show exactly how the systems work — and you can test them on your own pipeline.
Real case studies are on the way
We would rather show you a working demo and a transparent system than a fabricated success story. Book a call and we will walk through real workflows built for businesses like yours.
FAQ
Questions, answered honestly
What exactly does Praktivo build?
We build AI-powered sales and business automation systems. That means AI agents that respond to leads, qualify them, book appointments, follow up by email and SMS, keep your CRM clean and report on what is working — connected end to end, not sold as isolated chatbots.
Who is this for?
Service businesses, professional firms and online businesses that generate leads and lose them to slow response, missed calls or weak follow-up.
Do you work with our existing CRM and tools?
Yes. We build around the tools you already use, including common CRMs, Google Workspace, Microsoft 365, calendars and messaging channels. We tell you honestly when a connection is not natively supported and what it would take.
Will the AI make things up or promise things we did not approve?
No. Agents may only use approved knowledge-base content. They never invent pricing, policies, appointments, availability or business information, and there is always a clear path to a human.
Do you promise specific revenue or conversion results?
No. We scope improvements against your real workflow, then review results with you. We do not promise fixed percentages, dollar figures or rankings.
How do we start?
Book a free AI strategy call. We map your journey, identify the fastest win and quote after the audit.
Start here
Tell us about your leads
A few details is all we need to prepare a useful plan before we talk.
Get your AI automation plan
Tell us how leads reach you today. We will map the full journey and show you the fastest win — no pitch, no invented numbers.